CBD-Search Information and Comments
Why not Review a Site?

Have you seen a website listed at CBD-Search that is worth telling people about? Why not write a review for our Review Blog and Newsletter.

If you have experienced good (or bad) service with any site listed with us, or have discovered something about a site, which you think everyone should know about, then write up a quick review and submit it to CBD-Search.

Submitting a review is as easy as logging in at CBD-Search, searching for the resource that you want to review, and then clicking the 'review resource' link.

Please remember, though, that we only want reviews of sites that you have no relationship with, or receive no benefits from for advertising.

Thursday, July 20, 2006
AOL Users

If you are a user of AOL, and CBD-Search, you might have noticed some problems with our site.

We have again (for the 3rd time in the last 6 years) been added to AOL's Spammers List. We are not sure at this stage whether CBD-Search has been added, or whether all sites hosted by our hosting company have been affected, due to the practise of some ISP's these days to block whole IP ranges based on the activities of one individual. We are contacting AOL, but this can take some time as they are not one of the best company's when it comes to service.

For more information on our Spamming Policy and what you can do to help, please refer to my article on Subscription SPAM.

I would like to take this opportunity to apologise for this situation, and pray that it will not cause too much annoyance.

Because of our security policies and procedures, the effect of this is that any new submitters who subscribe using an AOL address will be rejected because our system will not be able to send you an email to allow you to verify your email address.

It also means that existing users can not request a password reminder or our newsletter, or any other email based service. Also, we reverify accounts every so often, and if we can not contact our AOL users and this problem remains, your accounts will begin to terminate and be removed.

The best solution is to use a non-AOL email address at all times (Their anti-SPAM policy is terrible. For example, if another AOL user, by using that handy little 'SPAM' button, causes an email that you want to receive, to be marked as SPAM, you will be blocked from receiving that email too).

We have no doubt that this problem will again be resolved in AOL's own time, and we are also in no doubt that another of their users will, in turn, press that handy little 'SPAM' button (for one of our emails or one sent by someone else hosted by our hosting company) which will again cause us to be blocked.

You are welcome to complain to AOL, but unfortunately we can not change our security measures. We have excepted AOL users from our security measures in the past because of AOL's 'incredible' security implementations from time to time, but we must have some standard and integrity when it comes to security and so can not conform to what any large ISP tries to dictate.

For more information on our Spamming Policy and what you can do to help, please refer to my article on Subscription SPAM.

Wednesday, July 05, 2006
Subscription SPAM

CBD-Search is 100% against SPAM email, and we are very serious about it.

Many of the procedures that we have put in place, although they may seem annoying at times, are to protect our customers, as much as we can, from any SPAM that might be generated in relation to any of CBD-Search's activities.

One issue that has caused some strife over the years, is people signing up to CBD-Search (or other sites) and then marking messages (which they have subscribed to) as SPAM. If that person's ISP does not examine such emails but has a policy of globally blocking all emails from the domain that the supposed SPAM email came from, then the actions of that one person affect many...

We realise this and include instructions with each newsletter on how to opt in or out. We also include instructions on how to completely remove your CBD-Search account.

Please always remember that SPAM email is unsolicited, irrelevant, or inappropriate messages, especially commercial advertising in mass quantities. Subscription emails do not fit in to this definition.

SPAM email has become a source of much annoyance on the Internet, and a lot of work is being done to stamp it out and to protect Internet users from it (ignoring the issue that some 'anti-SPAM' organisations are making a great profit with their particular product, yet create new customers by actively making sure that SPAM is as rampant on the Internet as possible). But, we, as email users, also have a duty when it comes to SPAM emails. It may be extra work, but we need to keep track of the sites and newsletters that we subscribe to, and if we no longer wish to receive the particular service, to use the official and correct manner to unsubscribe.

Because of the huge amount of work having to restore relationships with ISP's because of the practises of some of their customers, some time ago, CBD-Search adopted the policy, where by if any user subscribes to CBD-Search services and then creates trouble by marking requested emails as SPAM, we reserve the right to terminate all of that users services with no refund.

I have done some work in the past for organisations that use AOL (no idea why - are there any benefits at all) and (in my ignorance) am guilty of using that handy little 'SPAM' button which seems so much easier than actually reviewing emails and deleting them. Unfortunately, AOL is one such company that blocks domains indiscrimately based on their customers use of that handy little 'SPAM' button. Many sites are therefore blocked by AOL, and you, the AOL users, are not receiving the email you expect because of other AOL users over using that handy little button.

We (and our hosting company) have been approached by AOL once or twice over the past 6 years with regard to spamming. We reply by asking AOL to look at the supposed SPAM email and to make their own decision. They have always withdrawn the claim.

It is interesting to note that even though AOL has added (and removed us) from their SPAMMERS list once or twice already, on a couple of occasions they quite happily provided us with a list of email addresses of those who had reported our emails as SPAM. This is very interesting... How many real SPAMMERS are asking, and receiving, lists of valid email addresses from AOL? We, of course, as per our policy, emailed those customers, explained that we had to remove their accounts, and then promptly did so. If you are a current user of AOL, I am sure that you can search the Internet, or talk to a friend about the huge disadvantages of staying with AOL in terms of cost, service, security issues and loss of emails.

Because CBD-Search chooses to remain as secure as possible, and because we refuse to drop our high level of security and anti-SPAM policies, we will continue to verify that we can contact our users before accepting any submission or change to our website. So, if you find that you are not receiving the emails that you expect from our site (try visiting CBD-Search and requesting your password now) and you do not want to have your listings at our site removed, please contact your ISP and make sure that emails from cbd-search.com are not being blocked.