CBD-Search Information and Comments
Contact from CBD-Search

This article discusses the different ways or reasons you might receive contact from CBD-Search (or via our website). Which emails are mandatory, and which can you opt-in or out of?

It is important that you know what the email contact might be from websites so that you can choose whether you want to join or not. Signing up indiscrimately with various sites and then, later, using your SPAM software to remove emails that you do not want, is detrimental to both yourself and others.

When you sign up to CBD-Search, you will infrequently receive a variety of system generated emails, to perform such tasks as :

  • Confirm your email address.
  • Notify you of inclusion of your resources.
  • Notify you of any changes that affect you (insufficient funds, policy changes, etc.)
  • Verify the continued accuracy of your listings with us.
  • Answers to requests you submit, either by our contact form, or by requesting a password reminder or unsubscription details.
These are all sent to the email address associated with the user that you signed up to CBD-Search with.

If there is ever an occasion that we can no longer contact you via the email you have listed with us, either due to your email address no longer being valid, your ISP temporarily blocking us or our hosting company, or for any other reason, we will remove your account and all associated resources and services. This is so that we can continue to maintain the integrity of the data on the site.

Apart from the mandatory emails, there are also a selection of optional emails which you can subscribe to.

  • CBD-Search publishes a monthly newsletter. Your subscription, and whether you receive the HTML or Text version, can be changed by logging into CBD-Search and selecting 'User Details'. We recommend that you do subscribe to the newsletter so that you are aware of changes and opportunities available to you at CBD-Search, but at this time, this remains your choice.

 

 

  • When you submit a resource to CBD-Search, you can choose whether to be contactable via our site. For each resource you have submitted (Login to CBD-Search and select 'My Resources') an email address is listed along with the option 'Details to be displayed - Email Address'. Selecting this option, and including a valid email address will add a 'contact us' form to the details of your resource on our site.

    Our system will forward any submitted queries on to you, and your email address will not be made available to the sender unless you reply to their message.

    It is possible that this system can be used to send SPAM, but we have added the additional security that a visitor must first subscribe and login to CBD-Search before they can send messages to our customers. We hope that this will stop most SPAM, but if you have a problem, please do tell us and we will introduce further anti-SPAM mechanisms and controls.

    Of course, it remains you choice whether you want to be contactable via our website, as stated above.

  • If you submit an article to be included on any CBD-Search Blogs or the newsletter, you can choose whether you wish to be contactable by readers of the article. This will include a link on your article to a CBD-Search 'contact us' page. We will then redirect the message on to you, hiding your email address from the person contacting you; until you reply to them.

    Again, it is possible that this system could be used to send SPAM, and although it is recommended that you be available for contact regarding your article, it is possible that some responses might be SPAM.

    If you have a problem with SPAM, please do tell us and we will introduce further anti-SPAM mechanisms and controls, but, of course, it remains you choice whether you want to be contactable via our website, as stated above.

CBD-Search maintains a very serious anti-SPAM policy at all times, and is pro-active in removing the ability for any of our customers to be SPAMed via our site. Please read our SPAM policy for more information.

Thursday, August 17, 2006

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